FAQ

Frequently Asked Questions

Q: What types of products do you offer?
A: We create unique handmade and upcycled fashion pieces, including crochet hats, wristlet bags, patchwork trucker hats, and statement brooches. Every item is one-of-a-kind and made with love!

Q: Do you take custom orders?
A: Absolutely! We love bringing your ideas to life. Custom pieces take 7–21 business days (excluding weekends) to create, depending on the design and our current workload. Feel free to DM us to discuss your vision!

Q: How can I place an order?
A: You can shop directly on our website or DM us for custom orders and special requests. We’re happy to help!

Shipping & Returns

Q: How long does shipping take?
A: Ready-to-ship orders typically go out within 3–5 business days. Custom orders may take a little longer based on the design, but we’ll keep you updated along the way!

Q: Do you accept returns or exchanges?
A: Since each piece is handmade and custom, we’re unable to accept returns. However, if there’s any issue with your order, please reach out within 48 hours of receiving it, and we’ll do our best to make it right!

Payment & Pricing

Q: What payment methods do you accept?
A: We accept Stripe, Afterpay, and all major credit/debit cards.

Q: When is payment due?
A: Payment is required at the time of purchase. This helps us get started on your order right away!