Shipping

SHIPPING POLICY
Stitched by Staxx
Thank you for shopping with Stitched by Staxx!
ORDER PROCESSING
Ready-to-ship orders are generally processed within 3–6 business days, excluding weekends and holidays.
CUSTOM ORDERS
All custom orders require full payment and are placed into our production rotation.
Custom production takes approximately 7–10 business days from the date we begin creating your individual order, NOT the date payment is received.
Preorders and specialty items may have different processing times. Please review each product description before purchasing.
SHIPPING & DELIVERY
- Shipping time is separate from processing and production time.
- Tracking information will be provided once your order ships.
- Delivery dates are estimates and are not guaranteed.
- Stitched by Staxx is not responsible for delays caused by shipping carriers, weather, or circumstances beyond our control.
SHIPPING ADDRESS
Customers are responsible for providing complete and accurate shipping information at checkout. Please double-check your address before submitting your order.
DAMAGED OR MISSING PACKAGES
If your package arrives damaged or is marked delivered but cannot be located, please contact us promptly so we can review the situation and assist with the next steps.
IMPORTANT REMINDER
All sales are final, subject to applicable law.
By placing an order on our website, you acknowledge and agree to our shipping policy and terms and conditions.
Questions? TEXT ONLY: 919-391-8580
Stitched by Staxx — Basic Ain't Built Here!